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Good quality, and quick shipment, thank you so much!


I love this beautiful..but shipping take too long by mail posting:(.please choose me better shipping next time.thanks


Got my shipment fast, excellent quality!! Will order again from this company! Thank you


Got my shipment fast, excellent quality!! Will order again from this company! Thank you

Good quality

Arrived yet,but the package was destroyed by courier,fortunately shoes in good condition:(

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1, I like your products but I donn't know how to get it?


Yes,Ordering online is very easy, just register and select all items you need to your shopping cart, and continue shopping cart to do the order online by selecting shipping and payment method and complete the payment, then we will arrange for shipping out, just stay at home waiting parcels and any updated logistics news we will keep following for you before you got it.

2, Is it safe to order from you?


Of course you donn't worry about it! Very safety! after we ship the parcel out we will note you by trucking number which can keep following at logistic company(eg. DHL Express), and of course if you found any quality probems of our products can easy for returning back to us, we will offer replace or full refund for you, We here have started many years' business and more like to cooperate with you as a long term business relationships,so when you do business with us you will happy with our products and services!

3, How long will it take for my order to be processed and delivered?


Once you have placed the order and completed the payment (or confirm for paying the payment) we will arrange to send out within 1-3 days, by Air-Line shipping(eg.DHL,UPS,FEDEX ) often take 4-7days to reach to your hand/side! Besides for the customer's special request or special orders like Larger order by ship or OEM maker we will confirm with you for the shipping matter.

4, What's the minimum order of your products?


We here no request the minimum order and amount, as we here engage in wholesale business and if you are a sample order or firstly small customer or even personal using we can arrange ship to you, we caring for every customer here!


5, What should I do if I never received the parcels or any items mistake?


After we send out the packages will also send you the Tracking Number, and you can track the movement online via express trucking system, If in case any matter(eg. lost by logistics company) make you donn't received it please feed back to us and we will arrange re-send or compensate or sharing your loss, if happend items by mistake please write to us and will arrange changing accordingly or to your future orders or by negotiate also okay.


6, Do you accept custom design(OEM/ODM) or large volume order?


Very Sure!!! We are please to accept and made to order for custom design. You can offer your model to us and we here will make for your request, or make to stamp your logoes(ODM), by this OEM/ODM please contact us for checking accordingly, we also have several large customer every month order large orders here and ship by container ship!


7, Who will take responsible Tax and Transportation charge?


When place the order online the system will calculate the cargo and shipping fee together for your paying(except container ship shipment to contact us for checking), so customer paid the cargo fee with shipping fee together, we transfer this shipping fee to shipping company and also all export fees before export, and the buyer no need paying any other fees expect may few place have very few import tax fees ( according to our experience often nil, just very un-open country or very large orders may have few for paying).


8, I noticed that many of your products prices are extremely competitive. Does the quality reach the standard?


The reason we sell at incredibly low prices is we directly ship from factory offering factory wholesale price, no second/third hand traider or re-supplier,and also with our so many years business partner of logistics company's relationship. which give us more good shipping fee.these all help to save much money for our customers. we know products' quality is for customer's life, and long-term customer is our life,we must keep top grade quality all time for our customers!


9, Shipping Methods


We often use DHL, EMS, UPS or FedEx to deliver the product as usual (if you need other courier Please tell us we will arrange according to your request if acceptable). The shipment cost will depend on actual weight for your orders (when place the order online the system will calculate automatically). You shall normally receive the product within 4-7days after we shipped out. In case of special ordering, you will be confirmed the delivery date and other details indeed. Besides please contact us in advance for your convenience. If you have some inquiries or need any further information,or need more please see our Shipping Methods column.


10, What is your return policy?


We are sure you/your customer will LOVE our products. But in order to make you feel safer, we still offer our full refund policy. For the product quality matter we offer a 30days returning and if for which the products seem not be good sale on your shop that would be not including returning here!


11, Payment Policy


Payment: To give our customer more choice we here offer several payment methods for your choosing. The details of every method and related information and items you can see on payment column (It is a good idea for paying via Western Union which we can receive them quickly and can arrange shipment promptly for your prompt demand).


12, Security Policy


First, for customer’s legitimate rights that all of the personal information Winsuo collects is for the sole use of Winsuo, its employees, and staff. No personal information will be distributed, sold, or passed along to solicitors or any other merchant or marketor. Besides, our "cookie" on our site collects some of your information, but we use cookies to let your computer remember the contents (products) in your shopping cart and related information. In some cases, we may use a cookie to let us know if you are coming from a site affiliated with us so that we may attend to that site's due commissions. In the case of affiliated sites, only the subtotal sale amount will be divulged to the affiliates for payment purposes. Personally identifiable information will in NO WAY be provided outside of Winsuo in these cases.


13, Disclaimer 


We reserve the right to make changes to our shop, product prices, shipping charges and these disclaimers, terms and conditions at any time without prior notice. Moreover, the buyer is responsible for the tariff, import, duty taxes and other fees charged in the buyer country. The buyer must inform us within 7 days after getting the receipt of products to claim for any damages incurred by shipments or product defects and return his/her damaged products to us in the original condition and packaging. For your protection, please do not sign for product until you inspect the products. Otherwise, you cannot claim for any reasons. Since our products are all made one lot by one lot, there might be some slightly differences in terms of dimension, weight, and colour from the on-line catalog. However, to maintain the constant qualification, every product is made with high standard process.



    You can offer your models for us we can make for your request styling. for list product online are all have stocks, if sometimes few item catch up with sell out will pull out in few days, these items you can order by normally.
    For the OEM Order it will take about 2-6weeks(ODM about 1-2weeks) or by Negotiation for make out, which depend on the amount or numbers of your order, the OEM order we offer 30% deposit before making, and if you have the Model would be easily for making, we guarantee make for your satisfaction by the products and built with a long-term business, of course if you have any news,questions,or ideas please do not hesitate to share with us, we will do our best to support for you all the time! 24hours support!